University of Pennsylvania anthropologist, DR Ray Birdwhistell, the founder of Kenesics which studies how people communicate through posture, gesture, stance, and movement, concluded from his research that the meaning of our communication is conveyed mostly by non-verbals.
The tone of our voice contributes 38%, body language 55% and our words provided a paltry 7% to the meaning of our communication.
Pay attention to non verbal cues, or we will miss much of what others are telling us.
No comments:
Post a Comment