This also encompasses the "tone" of communication.
Not only does it apply to spoken communication, but it also applies to written communication.
Just yesterday, I was having a discussion with a friend about a letter which she was about to write, and I suggested that she characterize the issue in positive terms to increase the chance that her request would be positively received.
This also encompasses the "tone" of communication.
ReplyDeleteNot only does it apply to spoken communication, but it also applies to written communication.
Just yesterday, I was having a discussion with a friend about a letter which she was about to write, and I suggested that she characterize the issue in positive terms to increase the chance that her request would be positively received.